Provenare
Warm light falling across old family photographs and folded letters

In Their Words

What Families Say About Their Experience

Honest reflections from people who have worked with Provenare across our three services.

← Back to Home

Client Feedback

Selected Reviews


SP

Siriporn Panitchapan

Chiang Mai, Thailand

"I came to Provenare after feeling very confused by documents my late mother had left. The course answered so many questions I had been embarrassed to ask elsewhere. It is written for people like me β€” not for lawyers."

Inheritance Basics Course Β· June 2025

TH

Thomas Haller

German expat, Chiang Mai

"My wife and I had documents in three languages and no real idea where anything was. Somchai worked through all of it with us over two sessions. The result is a folio we have actually used twice since then when we needed a specific paper in a hurry."

Family Document Folio Β· May 2025

WR

Wanida Rattanakosin

Bangkok, Thailand

"We held the Story Keeper Workshop for my father and his two sisters β€” they are all in their seventies. Rachel made it feel completely natural. My father has never been a person who talks much about the past, and by the afternoon he was writing things none of us had ever heard before."

Story Keeper Workshop Β· June 2025

NK

Niamh Kelly

Irish expat, Chiang Rai

"The inheritance course was honest about its limits β€” it kept reminding me that formal steps needed a local lawyer β€” but it gave me exactly the background I needed to have those conversations without feeling lost. Worth every baht."

Inheritance Basics Course Β· May 2025

CA

Chaiwat Anantasak

Lamphun, Thailand

"I had been putting off sorting my mother's papers for two years because it felt overwhelming. The folio session broke it down into something manageable. We found documents I did not know existed. I left with everything in order and a template to keep it that way."

Family Document Folio Β· June 2025

MV

Marie-Ève Vanbrandeghem

Belgian, long-term Chiang Mai resident

"I attended the Story Keeper Workshop alone, wanting to record things for my children. I was a little self-conscious at first. The prompts are really well considered β€” they do not push you anywhere uncomfortable, they just open doors. I came away with more than I expected."

Story Keeper Workshop Β· May 2025

Case Studies

Families We Have Worked With

Case Study β€” Document Folio Service

The Situation

A family in Chiang Mai had inherited property and financial accounts from a grandparent. Four adult siblings each held different portions of the relevant paperwork, and none had a full picture of what existed or where things stood.

What We Did

Two joint folio sessions β€” one with all four siblings present β€” brought all existing documents together against a shared checklist. Gaps were identified, and each sibling left with their own copy of the completed folio index.

The Outcome

Within the sessions, the family identified three documents they had not known were missing and understood what steps they needed to take with their solicitor. The process took two weeks in total.

"It helped us stop talking past each other and start working from the same list." β€” one of the four siblings

Case Study β€” Story Keeper Workshop

The Situation

An adult daughter was concerned that her mother β€” in her late eighties and in good health β€” had never recorded any of the family's history from northern Thailand in the mid-20th century. The mother was willing but had no idea how to start.

What We Did

A full-day Story Keeper Workshop for mother and daughter together. The prompts were adapted to explore specific periods the family identified in advance, and the session moved at the mother's pace with plenty of space for reflection.

The Outcome

The mother produced over forty pages of written recollections, annotated photographs, and personal messages. The daughter described it as one of the most meaningful days she had spent with her mother as an adult.

"I had assumed we knew everything. We did not." β€” the daughter, after the session

Reach Us

Contact Information

Telephone

+66 53 482 7016

Address

35 Tha Phae Road, Chang Khlan, Chiang Mai 50100

Hours

Mon–Fri 9am–5pm
Sat 10am–2pm

At a Glance

Our Track Record


6

Years Operating

340+

Families Served

4.7

Average Rating

92%

Return for Another Service

Chiang Mai Business Association

Member in good standing since 2021, maintaining standards in family advisory and education services.

Heritage Documentation Award 2023

Recognised by a northern Thailand cultural heritage network for the Story Keeper Workshop programme.

University Extension Reference

Inheritance Basics materials referenced as supplementary reading for adult education participants since June 2024.

Your Family's Story Matters

Join the Families Who Have Already Made a Start

Whether you are at the beginning or simply want to make sure you have not missed anything β€” we are here to help with no pressure and no urgency.

Book a Conversation